How to start a car repair request on Maui

1. Gather the basics

• Your vehicle: year, make, and model.
• What happened: describe the incident and visible damage in your own words. Mention which side or area is affected.
• Your location: where on Maui you are and which areas you can reasonably reach.
• Your timing: a preferred date or a flexible schedule.
• Your contact information: an email address you check regularly.

For example: “I scraped the passenger-side rear bumper while parking. I’m in Kahului and can be flexible about an appointment.” Describe the situation without guessing what repairs are needed.

2. Add clear, useful photos

If you can take photos from a safe place, include a wider view showing where the damage is and a closer view of the visible area. Good lighting and a second angle can make details easier to understand.

• Keep the affected area in focus and avoid heavy filters.
• Photograph only what is safely accessible. Don’t crawl under the vehicle or move damaged parts for a photo.
• Avoid including people, documents, or unrelated personal information.

3. Complete the guided request

Open the repair-request form, describe the damage, add your photos, and follow the remaining questions. Review your contact details and the consent information before sending.

A request is not a repair booking, a diagnosis, or a binding estimate. You do not need to choose a repair method before submitting.

4. Know what happens next

1. A person reviews your request. Your vehicle details, description, and photos help us understand what you are looking for.
2. We check fit and availability. Different shops take different types of work. A suitable connection may not always be available.
3. If a shop accepts, you arrange the next step directly. The independent shop handles its inspection, estimate, scheduling, and repair decisions.

Watch your email, including your junk folder, for follow-up. We don’t promise a response time or a confirmed appointment through the form.

Common questions

Does it cost anything to submit?

The repair-request service is free for Maui drivers. Any inspection or repair charges are separate; discuss them directly with the shop before agreeing to work.

Can I request help for a dent, scratch, or bumper damage?

You can describe these types of visible damage in the form. A qualified repair professional determines the repair scope after assessing the vehicle; photos alone do not establish it.

Do you handle insurance decisions?

No. This service does not determine coverage or approve claims. Ask your insurer about your policy and claim process, and discuss repair estimates directly with the shop.

Are you the shop that repairs my car?

No. Maui Auto Body Shop helps connect drivers with independent shops. Each shop makes its own acceptance, estimate, and scheduling decisions.

Comparing your options?

Read how to choose a body shop on Maui for questions to ask about estimates, timing, and the shop’s fit for your vehicle.